Privacy Policy

Last Updated: January 31, 2026  ·  Industry: Retail

At HNG-OVR, your privacy matters. We’re committed to keeping your personal information safe and being transparent about how we use it. This Privacy Policy explains what we collect, how we use it, and your rights.

1. Introduction

HNG-OVR operates this website. This Privacy Policy applies to personal information we collect when you use our website, purchase our products, or otherwise engage with our services.

2. Information We Collect

2.1 Personal Data

• Name and contact details
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely by our payment processor)
• Account credentials
• Communication preferences
• Any other details you provide through forms, customer support, or reviews

2.2 Information Collected Automatically

• IP address
• Browser type and version
• Device information (model, operating system)
• Website usage data and activity logs
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Analytics providers (e.g., Google Analytics)
• Payment processors
• Marketing and advertising partners

3. How We Use Your Data

3.1 Operational Use

• Process and fulfill orders
• Provide customer service and support
• Maintain and improve our website and services
• Communicate important account, order, or policy updates

3.2 Marketing (With Consent)

• Send promotional emails and newsletters (you can unsubscribe at any time)
• Notify you about product launches, offers, and company news
• Measure the performance of our marketing campaigns

4. Sharing Your Data

4.1 Service Providers & Third-Party Services

We share information with trusted third parties who perform services on our behalf, including:

• Payment processors
• Cloud hosting and storage providers
• Shipping and fulfillment partners
• Analytics and marketing platforms (including Google Analytics)

4.2 Legal Disclosures

We may disclose information when required by law, in response to valid legal process, or to protect our rights, property, or safety or that of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

We do not sell your personal information.

5. Security Measures

We use appropriate technical and organizational safeguards to protect your personal data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request a portable copy of your information
• Withdraw consent for processing based on consent

To exercise any of these rights, email help@thewellgen.com. We will respond within the timeframe required by applicable law.

7. Age Restrictions

Our services and products are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a person under 18, we will delete it promptly.

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and support advertising. See our Cookie Policy for details.

9. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any sites you visit.

10. International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. Where required by law, we take steps to ensure your information receives an adequate level of protection.

11. Policy Updates

We may update this Privacy Policy from time to time. The current version will always be posted on this page with the Last Updated date clearly shown. Material changes will be communicated where required by law.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Harris County, Texas, except where overridden by mandatory consumer-protection law in your jurisdiction.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

📧 help@thewellgen.com
📍 Houston, Texas